What areas do you cover?
We cover Surrey, Hampshire, W. Sussex, Brighton, S.W. London, parts of Middlesex and Berkshire (the M3 corridor,) Central and West London.
How long have you been operating?
We were established and started operating in 1998, when we could find no-one else offering such a service. We are the longest established independent oven cleaning company in the U.K.
Are there dangerous fumes or does it smell?
No, we only use non-caustic and non-toxic products in your home, which are biodegradable and environmentally friendly. Therefore, there are no fumes or odours.
Do you clean the glass doors?
Yes, We clean the doors both inside and outside of the doors, including inbetween the glass panels, unless it is a sealed unit.
Do you clean Stainless Steel?
We clean all types of cookers and ovens. Stainless steel appliances we use a polish on afterwards to bring back to its full shine and glory.
What other appliances do you clean?
We clean all types of ovens and cookers, including Ranges and Aga’s, plus the hobs, cooker hoods, splashback, microwaves, Bar-B-Q's, fridges, freezers and dishwashers.
What types of payment do you accept?
We accept cheque or cash payment on completion of the work. If it is easier for you, you can phone the office whilst our Operative is with you and pay by debit or credit card. If you are not home when we visit or you are making the booking on behalf of a business, we can invoice you for payment.
Why Should I get someone else to clean my oven?
It's a dirty job, why do it yourself?
Cleaning your oven is a chore, it’s difficult, and ‘off the shelf’ cleaning products contain unpleasant chemicals which are harmful. You could use your time more wisely.
Why should I use The Oven Cleaning Company for my oven cleaning ?
As one of the longest established companies, we offer a wealth of knowledge and experience in oven cleaning. After our initial couple of years when we fine tuned our cleaning process, we believe we have the most effective and safe cleaning system available. You won’t find a better service, value or aftercare from anyone else.
Can you clean 'self-cleaning' ovens ?
All ovens get dirty and need cleaning. We won’t use our cleaning paste on your 'stay clean liners' but we will clean them and if they are removable we will do so and clean behind them.
Are there any parts of the oven you don’t clean ?
We clean the whole oven, what you can see when you look in plus what you can’t see, generally, like the oven roof and behind liners (which we first remove.) However, we will not do anything which is detrimental to you appliance, if the roof of the oven is covered with an element and it is not possible to get fully behind the element without breaking it, we will not risk causing damage.
Why do some companies refer to valeting instead of oven cleaning, and is there a difference?
No, they are both exactly the same thing. Some companies might like to use different names to describe different levels of service they offer. We only believe in offering a full service, where every part of your oven is cleaned to the highest standard. With The Oven Cleaning Company, there is no tiered cleaning system with different prices, just a 5* + service, for one fair price.
How long will the cleaning take?
From 1 hour for a single oven, up to 3 hours for a large Range cooker or Aga.
A standard freestanding cooker, or double oven plus hob, will take 2 hours to clean.
Are you fully insured ?
Yes, we have full insurance cover. Though we are proud to say we have never needed to use it as all our Operatives are fully trained and take the utmost amount of care with your appliance and in your home.
Are your Operatives trustworthy?
All our Operatives are trained and are Police checked. We are registered with the Trading Standard’s 'Buy With Confidence' scheme for your reassurance. Our Staff are polite, helpful and trustworthy, if you find them to be any different please let us know immediately and it will be dealt with as a matter of urgency.
Do your operators carry spares ?
All our Operatives carry replacement bulbs and extractor filters. We have stopped supplying other universal parts as we found them to last as long, yet for the same money as the correct parts. Instead we prefer to offer to help you replace any other parts with the correct one.
How soon can I use my oven after the clean?
Immediately. Because we don’t use any chemicals your oven is ready for you to use as soon as our Operative walks out the door.
How often will my oven need professionally cleaning ?
This depends on how often the oven is used and what is cooked in it. An oven that is regularly used to cook fatty meats will need more regular visits than an oven that is perhaps used once a week to make vegetarian dishes or cook 'ready meals'. We recommend every 6 months but you may find that yearly is enough or if you have a large family or regular dinner parties, you may need us more often. We will initially remind you 6 months after our visit, but it is up to you to decide, we will be happy to accommodate our next visit to suit you.
How do I book an appointment ?
Just call or send an email and we will find a date and time to suit you.
Our superb booking system allows us to see exactly what available appointments each Operative has as far in advance as you would like to book.
Are there any extra charges that need to be paid?
Parking charges and congestion zone charges, will be payable by the customer, if applicable.